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Dell Global Support Services

Avoid system downtime - increase productivity

Across the industry, the nature of IT support and maintenance has evolved slowly. Here in Bermuda Dell actually owns the entire spare parts process.

Dell has shifted the age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. Dell takes the “break” out of “break-fix."

With Dell service in Bermuda, you get:
  • Priority access to ProSupport Engineers 24x7
  • Proactive automated support with Support Assist
  • Dedicated Technical Account Manager
  • And much more
Become a part of the IT support and maintenance revolution.

"I can focus on delivering more value to the University as a result of Dell ProSupport Plus, because I have more time to drive projects that directly relate to the University’s strategic direction.”
- Justin Mason, Systems Manager, University of Canberra, Australia

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