Jim is a Microsoft Certified Systems Engineer (MCSE) and an established information technology professional with 27 years of experience providing technical expertise and leadership to many prominent companies in Bermuda. Jim is one of the leaders in Microsoft migrations and has deployed hundreds of Microsoft Office 365 seats (Exchange, SharePoint, Lync, Office) in Bermuda. Jim also works often with clients to implement virtualization for designing new architecture from the ground up using Dell Servers for the ESX hosts and different SANs on the backend.
Alan joined Bermuda Microsystems in 1998 and is our Principal IT Team Leader (Enterprise Technical Support) responsible for performing critical client services for our customers. Alan has become an expert at supporting, installing, and maintaining personal computers, local area networks, server hardware, operating systems, software, and related IT peripherals. Alan is Dell, Lenovo and EMC certified - achieving this through specified grades on examinations. Continued study on new product lines are required in order for Alan to maintain these certifications. Alan has a solid understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment surrounding all Dell products. He holds the CompTIA A+, DCSE, and EMCCE designation.
Trevin has been with Bermuda Microsystems for 4 years and is Dell and Lenovo certified with end-user support process for desktops and laptops (first-call resolution, problem tracking via Dell and Lenovo support teams in USA, and prioritizing work requests). Trevin is responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Trevin installs, maintains and optimizes desktop /notebook configurations at customer sites. Trevin's passion is football and he is captain of the Somerset Trojans.
Carlito joined Bermuda Microsystems in 2010 as Unix Systems Engineer with 10 plus years Linux/Unix and Mac OSX experience. For the past 5 years, Carlito has been delivering solutions as for many local clients in the telecommunications, insurance and finance area. Prior to Bermuda Microsystems Carlito provided 3rd level Oracle/Solaris support for top commercial companies in the telecommunications and banking sectors in Dubai and Philippines. A proactive and hardworking professional Carlito can work without any kind of supervision or as part of a team. Carlito is a qualified Linux and Solaris Engineer and Oracle10 System and Security administrator. Carlito has a Degree in Bachelor of Science in the field of Electronics and Communication Engineering, is a Solaris (Oracle) Certified Systems Administrator and Network Administrator and a Dell Certified System Engineer.